Privacy and Cookies Policy

– Advecore Effective Date: May 15, 2025

1. Introduction

Advecore is a platform that enables third-party tour providers (“Organizers”) to publish listings of tours and travel experiences. We are not a travel agency and do not sell or manage bookings directly. This Privacy and Cookies Policy explains how we collect, use, share, and protect your personal data when you visit our website or communicate with us.

2. Scope and Responsibilities

Data Controller: Advecore (Poland)
Data Processors: Hosting providers, analytics providers, CRM/email platforms
Applies to: Visitors and registered Organizers

3. Information We Collect

We collect the following types of data:

Contact Information: Name, email address, phone number, company name
Account Details: Username, password, billing address, language preferences
Payment Information: Monthly subscription payments (processed by external providers)
Usage Data: IP address, browser type, device type, page visits
Cookies and Tracking: Behavioral and location-based cookies if consent is granted

We process personal data based on:

Your consent (e.g. for marketing cookies)
Our legitimate interest (platform operation, analytics)
Fulfillment of contractual obligations (with Organizers)
Legal obligations (compliance with tax or fraud regulations)

5. How We Use Your Data

To register and manage Organizer accounts
To collect subscription payments
To analyze performance and improve services
To send important service updates
To respond to legal or law enforcement requests

6. Cookies Policy

We use cookies to:

Remember session preferences
Analyze website traffic (Google Analytics, etc.)
Deliver personalized content You can manage your cookie preferences via the cookie consent banner or browser settings.

We do not sell personal data. We only share it with:

Payment processors (e.g., Stripe)
Hosting providers
Analytics tools (e.g., Google Analytics)
Authorities, if legally required

We are not responsible for the content or personal data published in listings by Organizers (e.g. images, descriptions, pricing). Organizers are solely responsible for ensuring compliance with data protection laws regarding the content they upload.

8. International Data Transfers

If data is transferred outside the EU/EEA (e.g. to US-based tools), we ensure safeguards via:

Standard Contractual Clauses
Data Processing Agreements

9. Your Rights

As a data subject, you have the right to:

Access your personal data
Correct or delete your data
Object to processing or withdraw consent
File a complaint with a supervisory authority

10. Retention

We retain your data:

For as long as your account is active
As required by law (e.g. for accounting)
Until you request deletion (unless legally restricted)

11. Children’s Data

Advecore does not knowingly collect data from children under the age of 16. Listings must not contain children’s personal data.

12. Updates

We may update this Policy periodically. The most recent version will always be available on our website.

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